The sales staff at this California Ford dealership was being very conscientious by calling the owner of a newly purchased 2013 Ford Explorer to thank and congratulate him. Imagine their shock when the person at the other end of the line said he had NEVER purchased this car and apparently was the victim of identity

When a business that leases vehicles doesn’t get a rental unit returned on time, it’s not only concern for their missing property that worries management, but also the loss of income and the inconvenience to customers who aren’t able to utilize the machine they planned to rent. The retailer in this next case, like so

On a Saturday afternoon in May, this Chicago resident was hoping to take his Dodge Stratus for a cruise- until he got outside and found his car had been taken for a ride without him! Lucky for him that the LoJack® system installed in his vehicle doesn’t take weekends off, so local law enforcement was